Planned Maintenance

A fully operational sluice/dirty utility room is integral to controlling infection; so you will want to do everything in your power to keep it up and running, 24/7.

A planned maintenance service will ensure that your sluice machinery remains in full health and is maintained to the highest possible standards, preventing any avoidable breakdowns so you can continue to prioritise the wellbeing of patients and clinicians.

In addition, you will help to mitigate the costs associated with unexpected breakdowns, by correcting any issues before they develop into serious problems.

With a DDC Dolphin planned maintenance contract you will benefit from:

  • A regular monthly fee which allows you to budget your maintenance costs more effectively
  • A 20% discount on all DDC Dolphin machine parts, plus discounts on priority callouts and labour
  • Access to the UK’s largest fleet of highly-trained service engineers
  • Reduced downtime of your sluice/dirty utility room systems; maintenance visits are much faster than repairing breakdowns
  • Detailed maintenance records, to help you plan your CAPEX budgets and prepare for CQC inspections
  • Periodic testing to NHS guidelines, to ensure your machines are working to the highest possible standards
  • Fewer repair visits, as faults are identified early
  • Increased lifespan of your machines
  • Your own dedicated account manager, to help you with supply management and choosing the most cost-effective solution for your facility
  • Increased productivity of staff thanks to well-functioning machinery
  • Reduced risk of infection to your staff, patients or care home residents
  • 24-72 hour response times, depending on the service level you choose.

Whatever your requirements, our packages can be tailored to your exact needs.

For More Information Or To Request A Quote For Your Facility

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