About DDC Dolphin
DDC Dolphin was founded with the purpose of safeguarding vulnerable patients, care home residents and front-line clinicians from the risk of infectious diseases through engineering innovation.
Since 1991 we have designed, engineered and continually developed sluice room machinery, including bedpan washer disinfectors, medical pulp macerators and incontinence product macerators
We manufacture all our sluice room equipment at our UK headquarters based in Poole, Dorset, and export our products all over the world; providing a one-stop-shop for all your sluice room requirements.
As diseases continue to evolve and adapt, so must we. The rise of super bugs and the migration of major contagions like Ebola make the need to implement strict infection control systems essential to the smooth and safe running hospitals and care facilities.
To help hold back the threat of such infections, we have developed advanced antimicrobial coatings for all our machines, which prevent bacteria from proliferating and spreading. In addition, our innovative hands-free technology, using an optical hand sensor or foot cup/plate to open and close the machine, means there is even less opportunity for pathogens to spread.
We always strive to supply our customers with the sluice room solution that they need – even if that is not necessarily what you want. We will always be completely transparent and honest with you to advise you of the best solution for your requirements. We work with you to produce a complete sluice room solution that not only meets your facility’s needs, but exceeds standard requirements and – most importantly – protects your staff and patients or care home residents.
In the UK we have an unrivalled nationwide network of service and maintenance engineers who help to ensure the maximum uptime of your sluice room. Through our 360° Care Cover packages you can get preferential access to these skilled engineers, plus a brand-new machine and a 5-year service and maintenance plan – all for a low monthly cost.
Our priority is always to do what’s right for our customers and to keep your sluice room up and running. That’s why we also service, maintain and repair sluice room equipment by all other manufacturers – even if they no longer support the product themselves.
For almost 30 years the DDC Dolphin team have been dedicated to excellence and innovation in sluice room products, service and maintenance in the UK and around the world.
We are extremely proud of the service that we are able to offer our customers and continue to provide comprehensive and meaningful advice, support and guidance throughout planning, design and specification processes for new or existing facilities.
Since then we have continued to grow and our products can now be found in over 5000 facilities in 50 countries on 6 continents.
DDC Dolphin Ltd Established
DDC Dolphin was founded - dedicated to excellence and innovation in
sluice room products and solutions.
We were an existing supplier to the care sector, giving us expertise
finding solutions for care homes.
Panamatic range of bedpan washer disinfectors launched. New innovation and technology to significantly reduce healthcare associated infections.
Incomatic nappy pad macerator launched.
Expanded into machine service and maintenance to provide better
support to customers and increase the lifespan of our products.
Introduced HTM 2030 testing service for hospitals, adding increased
value and services to key customers.
Developed Pulpmatic range of macerators. Now able to service all sluice room needs for greater convenience to customers.
Launched 360° Care Cover packages to help customers spread the cost of financing a new machine alongside ongoing care and maintenance.
Launched 360° Service regular maintenance packages to help customers keep their sluice room machinery in excellent operational health.
Launched 360° Chemical packages so that customers always have sufficient chemicals for their facility’s requirements, delivered at a frequency to suit them.
Developed the UVMATIC Air Purification System to assist hospitals and care homes with eliminating odour and reducing harmful airborne bacteria.
Developed the UK's first range of eco-friendly personal hygiene and cleaning wipes – 100% maceratable, flushable, dispersible, biodegradable and compostable.
Launched the Pulpmatic Eco+ medical pulp macerator - the most economical and eco-friendly sluice machine on the market.
Launched the Hygenex brand and website focused on medical-grade sanitation solutions.
Celebrated our 30th year of infection control excellence and innovation.