>Technical Design Of Optimised Sluice Room

Can Old Or Discontinued Sluice Machines Be Serviced And Maintained?

Sluice room machinery is essential to combat infection and provide a safe solution to human waste disposal.­­­

If your bedpan washers and pulp macerators aren’t professionally maintained, they will become susceptible to breakdowns and performance issues – leaving you exposed to dangerous pathogens like E. coli, C. difficile and coronavirus.

As a result, having a service and maintenance schedule you can rely on is crucial.

Have you been told that your bedpan washer or pulp macerator is too old to be serviced?


Some suppliers will only service and maintain their latest machinery, meaning that older models – which are still working well – will be considered obsolete.

This leaves you with no choice but to upgrade to the newest macerator or washer, unless you want to run the risk of operating a machine that can’t be serviced or repaired if it breaks down.

Here at DDC Dolphin, we don’t believe that facilities should pay for new machines when their older model is still working to the required standard.


DDC Dolphin will repair, maintain and service ALL makes and models of pulp macerators and bedpan washer disinfectors.


We want to help you maximise the lifecycle of your machines and get more for your investment.

Our engineers are highly trained on all makes and models of pulp macerators and washer disinfectors, even if they weren’t sold or manufactured by us. So, if you don’t want to pay out for a new machine but your existing supplier insists that it’s obsolete, don’t panic - just ask us for help.

You can trust us to evaluate your assets fairly and keep your machines running. Ultimately - If we can fix it, we will!

DDC Dolphin engineers will support your infection control needs, without risk.

Here's How


Routine servicing will keep your sluice room machinery in excellent operational health.


Consider a service plan like 360° Service by DDC Dolphin to make sure that all sluice machines in your facility are cared for.

By having your pulp macerators, bedpan washers and incontinence product macerators regularly serviced, you will:

  • Maximise the uptime of your machines
  • Prevent foreseeable performance issues
  • Better manage your budget and get lifetime value from your machines
  • Keep patients and care home residents safe from infection.

Don’t spend your precious budget on unnecessary sluice machine upgrades when your existing solution already suits your needs.

We’ll help you to ensure that every make and model is operating at its best, for the entirety of its working life.

Find out more about 360° Service today



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